We approach our customers in the same way as our products, with professionalism and care.
Our customer care department will provide you with useful information,
good advice, make the necessary changes to your orders and resolve any complaints.
Do not hesitate to contact us, we will be happy to help you.
We are here for you:
from Monday to Friday
from 08:00 to 16:00
Contact us:
Infoline: +421 910 109 739
Email:
info@dominashop.eu
LiveChat Messenger:
DominaShop EU on Facebook
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Fast delivery of orders
• within 2-3 days
• Free shipping over 99 €
• Package tracking
All products in stock
• more than 100 types of products
• ready for immediate collection
• quality discreet packaging and output control
Customer service
• information from the delivery status
• change in orders also by phone
• Live Chat Advice
Promotions and discounts
• seasonal discounts and sales
• loyalty discount coupons up to 30%
• 5% discount for registered customers after the first purchase
Competitions
• on Facebook and Instagram
• valuable prizes
• transparent competition conditions
Useful information
• advice and ideas
• awareness about erotic devices and gift tips
• newsletter about new products
Complaints
• we resolve immediately
• return of goods within 14 days without giving a reason
• online dispute resolution (RSO) using the EU platform
Customer protection
• fair General Terms and Conditions and SOI supervision
• registration at the Office for Personal Data Protection, reg. no. 526
